User Management and Account Setup

This guide explains how to manage your team, configure permissions, set up a new HydroForecast account, and adjust profile settings.

Managing users

The Settings > Team page provides an overview of all teammates in your HydroForecast account account, including their assigned roles. To access the Settings page, hover over your user icon in the top-right corner of the HydroForecast dashboard.

There are four types of user roles:

RoleDescription
OwnerManage account-level and security-related actions. This includes updating other user roles, resetting team multi-factor authentication and resetting passwords.
AdminManage organization settings, invite Admins, and edit all profiles, access API key
MemberInvite Members and Read-only users, edit own profile
Read-onlyView data only; cannot make changes

Note: An Owner is the main point of contact for account-level and security-related actions in a HydroForecast organization. Organizations can have more than one Owner when needed, but we recommend keeping this role limited to trusted primary contacts or account decision-makers.

Inviting users

Users with Owner, Admin, or Member roles can invite new users. Owners and Admins can invite teammates with higher levels of access, while Members can invite Members and Read-only users.

  1. Go to the Team page.
  2. Click the blue Invite User button at the top right.
  3. Choose the appropriate role and permission level.
  4. Enter that teammate's email address and click submit.

Note that invite links are unique to each email address and can be used only once, and these links expire after two weeks for security reasons.

Creating an account

After receiving the email invitation to join a HydroForecast account, new users will be about to enter their name, email address, and create a strong password to proceed with creating a HydroForecast account and their designated permission level.

Owner and Admin users will also be prompted to set up Multi-Factor Authentication (MFA) during signup. Learn more about MFA setup here.

Updating your profile

Navigate to Settings > Profile to make any updates to your account such as updating your email address, setting up Multi-Factor Authentication (MFA), or choosing your preferred language for the dashboard interface -- we currently support English, Portuguese, Japanese and French, and if you'd like to see another language supported here please reach out to our team at [email protected].

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